Privacy Policy

Welcome to Umrah4U. We are dedicated to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our website www.umrah4u.co.uk. By accessing or using the Site, you agree to the practices described in this policy.

2. Information We Collect

We may collect and process the following types of personal information:

  • Personal Identification Information: This includes your name, email address, phone number, and any other details you provide when you create an account, make a booking, or contact us.
    Payment Information: We collect payment details such as credit card information or other payment methods required to process transactions. Payment information is processed securely and not stored directly on our Site.
  • Booking and Travel Information: Details related to your travel preferences, booking history, and other information necessary for us to manage your bookings and provide you with relevant services.
  • Technical Data: This includes IP addresses, browser types, operating systems, and other technical information collected through cookies and similar tracking technologies to improve your browsing experience and analyse Site usage.

3. How We Use Your Personal Information

We use the information we collect for the following purposes:

  • To process and manage your bookings and purchases
  • To provide you with customer support
  • To send you newsletters, updates, and promotional materials (you can opt-out at any time)
  • To improve our Site and services based on your feedback and preferences
  • To comply with legal and regulatory obligations

 4. Sharing Your Information

We may share your personal information in the following situations:

  • Service Providers: We may share your information with third-party service providers who assist us with operating our Site, processing transactions, or providing services. These providers are required to protect your information and use it only for the purposes specified by us.
  • Legal Obligations: We may disclose your information if required by law, to comply with legal processes, or to protect the rights, property, or safety of Umrah4U, our users, or others.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity as part of the transaction.

5. Security

We implement appropriate technical and organisational measures to safeguard your personal information from unauthorised access, use, or disclosure. However, please be aware that no security measures are completely infallible, and we cannot guarantee the security of your information.

6. Your Rights

You have certain rights regarding your personal information. You have the right to access and update the personal information we hold about you, ensuring it is accurate and current. You can also request the deletion of your personal information, subject to any legal obligations we may have to retain certain data. Additionally, if you no longer wish to receive marketing communications from us, you can opt-out at any time. To exercise any of these rights, please contact us using the information provided below.

7. Cookies Usage

Our Site uses cookies and similar tracking technologies to enhance user experience and gather information about how our Site is used. Cookies are small files placed on your device that help us remember your preferences and analyse usage patterns. You can manage your cookie preferences through your browser settings, but disabling cookies may affect the functionality of our Site.

8. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about how we protect your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Umrah4U

Website: umrah4u.co.uk
Call Us: 0773 527 6841
Whatsapp: 0773 527 6841
Email Us: info@umrah4u.co.uk

Address: Triplur, Unit C1, Twickenham Trading Estate, Twickenham, TW1 1DQ London, United Kingdom

We are committed to addressing any issues or concerns you may have regarding your privacy and the handling of your personal information.

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